Kooper's Chowhound Burger Wagon
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Catering Frequently Asked Questions

Does Kooper's cater for weddings? other events?
Absolutely, Kooper's caters all kind of events: Weddings, Post-wedding parties, Birthdays, Rehearsals, Corporate Luncheons or any other Special Event.
  
How much is Kooper's service charge? Should I pay an additional gratuity?
Service charges is typically 10% for catered events. It does not include labor and gratuity can be added at clients’ own discretion.

Does Kooper's require a minimum order?
Yes, our minimum food orders start at ~$1,000+. 

What is the travel fee for?
The travel fee makes it possible for us to provide (labor & utilities) service to your area. If the event is inside the I-695 Beltway there is no travel fee.

Do I need to provide a permit for Kooper's to cater my event?
If you are located in Baltimore City or County, you will not need to obtain a permit. 
Outside cities may require $50-$350+ in permit fees, unless we will be parking on private property.
Please check your City/County for its requirements.

The prices quoted have gone up since the last time we talked, can you honor the old prices?
Unfortunately, unless a contract is signed, with the old prices, by both Kooper's & the client we must adhere to our current prices.

How far in advance should I book a Kooper's event?
We cannot always guarantee open time slots, so the sooner you book the quicker you can secure the date. 
Please email a completed Catering Request form so we can draw up a contract for you. 
Events must be booked by Friday, noon, the week prior to the event.

When is the total due?
The balance is due via Cash or Credit Card at the immediate end of your event. 
Checks will only be accepted 10 BUSINESS DAYS PRIOR (to allow for clearance) and must be cut to KOOPER'S TAVERN.

I have filled out the Catering Request Form; does this mean I have booked the event? If not, how can I?
Unfortunately not, it is just a Request, in order to secure your event you would need to sign the Kooper's Contract & pay the deposit. 

Do you have an alternative to the Kooper's Catering? Can I do a pick up order from a truck?
Yes, Kooper's Tavern is open daily in Fells Point, Maryland! Although we highly recommend ordering & eating directly from a truck or at our restaurant, as the food tastes best right off the grill, we try our best to approve most pick orders.

Is the Deposit refundable? 
Kooper's requires a 50% deposit to secure any event. If your event is cancelled: 
    30 or more days prior to the event date, the full deposit will be refunded
    15-29 days prior to event, ½ of the deposit will be refunded
    4-14 days prior to event, the full deposit will be retained by Kooper's Tavern
    3 days or less prior to the event, the full amount of the event will be retained / owed to Kooper's

Guaranteed Parking 

Client must verify that we are allowed to park at the event location site. If, for any reason, Kooper's is unable to park at the event, all monies for the event, in full, will be retained by Kooper's. 

TRUCK DIMENSIONS:
 length: 21'
 height: 11'
 width: 9’

CLEARANCE (approx.):
 length: 30’
 height: 15’
 width: 12’

Street parking (at least 300 feet from food establishments & 200 feet from schools, unless we have received approval from those establishments)

What form of payments do you accept? 
Kooper's accepts cash, credit cards, and personal checks (checks must be received 10 business days prior to the event for clearance, payable to: KOOPER'S TAVERN).  $50 charge for any bounced / returned checks.
Check out our other locations
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Kooper's Chowhound Burger Wagon
Historic Fells Point, 1702 Thames Street
Baltimore, MD 21231
(410) 563-5423

www.BRGRwagon.com
  • Home
  • ONLINE ORDERING
  • Catering & Events
    • Catering FAQs
    • Book the Chowhound now!
  • Menu
  • calendar
  • Contact
    • Employment